Our Guarantee

CBS Payroll Performance Guarantee!

1. 100% Satisfaction. Your complete satisfaction is important to us. We guarantee you a worry-free payroll service. Or your money back. (We will credit you the fees for the last Payroll).
2. Payroll Conversion Guarantee. We promise you a smooth conversion process. We’ve integrated hundreds of new clients and have developed a process that works!That is our number one goal to convert correctly, so that there are no problems later.
3. Same Day Processing Guarantee. We promise to process and deliver your payroll in a timely manner. If the payroll is received in our office by 4PM we will process it the same day. If we do not deliver on the agreed-upon date, we will refund your fee for the entire pay period.
4. New customer guarantee. We offer you a three month no risk trial. If at the end of three months you are not happy with our service we will refund all of your fees and provide you with full copies of all of your payroll data.
5. 100% Peace of Mind. Accuracy Guarantee! We promise that our payroll service will be 100% accurate. If we do not process your payroll 100% accurately based on the information you submit, we will refund your fee for the entire pay period.
6. Compliance guarantee. We guarantee that your ends of year returns are filed on time.
7. No Payroll Tax Penalty Guarantee. As long as your payroll information is submitted accurately and your account is properly funded, we guarantee you no payroll tax penalties.
8. No surprises guarantee. Our pricing structure is simple with few occasions where additional charges are made. We guarantee to agree with you in advance before incurring any additional fees.
9. 30-Minute Call back Guarantee. From 9am to 5pm we are in the office helping our clients. If you don’t reach us when you call during above business hours, we promise to call you back within 30 minutes.

Jay Walia, President
CBS Payroll Service, Inc.
508.752.1117